Right-click the browser from the task bar and select New InPrivate window (or depending on your browser, New incognito window or New private window). Try the private browsing option for your browser. See Download and install or reinstall Office for step-by-step help. You might need to choose the Run button (or the equivalent button depending on the browser you're using) at the bottom of your screen to start the install.
Option 1 - Select Run to start the install If nothing appears to happen when you select the Install button, try one of the following options. Nothing appears to happen when I select the Install button Renew Microsoft 365 for business (only Microsoft 365 admins can renew this type of subscription) Select your subscription from the list below to see the steps for how to renew it. If the Install button is grayed out, your Microsoft 365 subscription might have expired. If you can't install Office because the Install button isn't working, it might be because of the following. Office 2021 Office 2019 Office 2016 Office 2013 Microsoft 365 for home More.